PRIVACY POLICY

Last Updated: April 15, 2026

1. Introduction

CAD Authority (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

  • Visit our website
  • Create an account
  • Purchase digital products or services
  • Enroll in training programs or certifications

By using our Website, you agree to the practices described in this Policy.

2. Information We Collect

We collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Company name
  • Job title

Collected when you register, purchase, or interact with our services.

Transaction Data

  • Billing details
  • Payment information

⚠️ Important: Payments are processed securely via third-party providers such as Stripe and PayPal.
We do not store full credit card details on our servers.

Usage Data

  • IP address
  • Browser type and device information
  • Pages visited and session duration
  • Course progress and interaction with content

This data helps us improve performance and user experience.

3. How We Use Your Data

We use your information to:

  • Deliver courses, certifications, and digital products
  • Manage user accounts and learning progress
  • Provide customer support and technical assistance
  • Improve our platform, tools, and content
  • Send administrative communications (account, purchases, updates)
  • Send marketing communications (only if you opt-in)

You can unsubscribe from marketing emails at any time.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your data based on:

  • Contractual necessity (to deliver purchased services)
  • Legitimate interests (platform improvement, security, analytics)
  • Consent (for marketing communications)
  • Legal obligations (where applicable)

5. Data Sharing & Disclosure

We do not sell or rent your personal data.

We may share your information with trusted third-party providers who help us operate our business, such as:

  • Learning Management Systems (LMS)
  • Payment processors
  • Email and communication platforms
  • Hosting and analytics services

All partners are required to maintain confidentiality and comply with data protection regulations.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain login sessions
  • Improve user experience
  • Analyze website traffic and performance

You can control or disable cookies through your browser settings.

⚠️ Note: Disabling cookies may affect certain features of the platform, including access to courses and LMS functionality.

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

8. Your Data Rights

Depending on your location (e.g., GDPR, CCPA), you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Request data portability

To exercise your rights, contact us at:
[Insert Contact Email]

9. Data Security

We implement industry-standard technical and organizational measures to protect your data.

However, no system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

10. International Data Transfers

If you access our services from outside the country where our servers are located, your data may be transferred and processed internationally.

We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated Policy.

12. Contact

If you have any questions about this Privacy Policy or your data, please contact:

[Insert Contact Email]